Park Lift Policy
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New Park Building Lifts
This new lift represents a significant financial investment by all leaseholders. To protect this communal asset and avoid a recurrence of the substantial repair costs incurred by the previous lift – which were frequently due to damage caused during resident moves, resident building works, or large furniture and white goods deliveries – we are implementing a new policy for these specific activities.
To ensure the longevity of the lift and minimise future expenditure for all residents, please adhere to the following procedures when moving in/out, undertaking building works, or receiving large deliveries:
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Compliance and Cost Recovery
Please be advised that non-compliance with these procedures will result in:
A damage assessment by the lift company, the £300 cost of this assessment will be directly charged to the flat responsible
Should any damage be identified, the associated repair costs will also be charged back to the flat responsible
Leaseholders are responsible for ensuring that their tenants, contractors, and delivery providers (large objects) comply with this policy.
These measures are being introduced as part of our ongoing commitment to effectively manage service charges and control costs for all leaseholders.
Lift Priority Key & Safety Drapes
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Lift Policy
The lift policy is displayed inside each lift
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Lift Priority Key
The lift Priority key can be collected at the Concierge office. Once you turn the key the red light will appear and the lift doors will stay open. To return the lift to normal service, turn the key and the red light will turn off.
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Priority Setting
Once you have turned the key to red, you will see the priority setting appear in the lift display screen.
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Lift Protective Drapes
The lift protective drapes are located in a blue bag at the bottom of the front stairs of each Park building.
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Lift Drape Installation
The lift drapes have hooks at the top that can easily be hooked under the light panel if the lift.
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Lift Drape
There are safety drapes for each side of the lift that must be hung when moving in or out of the building or using the lift for large objects
Notice - May 2026
The Park Central lift flooring was damaged due to a washing machine being dragged across the flooring. This caused multiple deep scratches into the flooring.
The flat in question was identified and the costs associated with the replacement flooring was charged to the flat. Costs exceeded £1,000
Contacts
Park Buildings
Managing Agent - Rendall and Rittner
R&R manage the Park Buildings on behalf of the leaseholder elected RTM Board.
R&R cover issues related directly to Park Buildings, service charges
Emily Porter‑Ward ATPI
Property Manager
emily.porter-ward@rendallandrittner.co.uk
Ellie Berry
Assistant Property Manager
Bow Quarter Estate
Managing Agent -
Estates Property Management manage the Bow Quarter Estate on behalf of LAH, the Estate freeholder
The Estate team cover the following services - mailroom, concierge, key holding service, and leisure centre
Fred Faulkner
Estate Manager
estatemanager@thebowquarter.co.uk
Concierge Team